Contact Us

We're here to help

Whether you have a question about your account, credits, a generation that did not work as expected, or a business partnership — you can reach the FreeMake team using the channels below.

We typically respond within 1–3 business days. For urgent billing or access issues, include your account email and any order or transaction reference in your message.

Email

[email protected]

Best for: account support, billing questions, privacy requests, and detailed technical reports (please attach screenshots or generation IDs when relevant).

Telegram

FreeMake community on Telegram

Best for: quick questions, product updates, and community discussion.

WeChat

Scan the WeChat QR code in the site footer to connect with us. WeChat is especially helpful for users in China who prefer messaging over email.

X

Nice-J on X (@NiceJCurry)

Best for: product news, announcements, and public updates.

What to include

To help us resolve your request faster, please share:

1. The email tied to your FreeMake account (if you have one)
2. A short description of the issue or question
3. URLs or IDs of affected generations, when applicable
4. Your browser and device if something fails only on a specific platform

Privacy

Information you send us may be processed to answer your request. See our Privacy Policy for details on how we handle personal data.

Other links

• About Us — who we are and what we build
• Terms of Service — rules for using FreeMake
• Pricing — plans and credits